Job Description

Behavioral Technician Intake Specialist, Hybrid Arizona, United States Ascend Healthcare is committed to providing fully integrated, quality psychiatric and behavioral health services in a compassionate, convenient, and affordable manner. We work with external partners to provide services to patients across the country through integrated psychiatric medication management, substance use disorder treatment, counseling services, peer support and care coordination for seamless patient care. We believe in a “no wrong door” treatment model which finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere. This approach reflects our values of improved patient and clinician experience, better outcomes, and lower costs. The Ascend Story Founded to transform mental health care access, Ascend Healthcare delivers integrated psychiatric and behavioral health solutions with a commitment to equity, compassion, and operational excellence. We partner directly with health centers to build fully integrated, sustainable behavioral health programs—bringing deep clinicalexpertise, operational support, and long-term stability. Our work environment fosters: Collaboration and teamwork Work from home opportunities Career Growth and Professional Development Training Why Ascend? You’llbe joining a team delivering innovative, compassionate care to communities that need it most. At Ascend, your work drives real impact—and your career grows alongside it. We believe in a “no wrong door” treatment model that finds ways to say “yes” to any patient referral rather than a multitude of exclusionary criteria found elsewhere PositionOverview: As a Behavioral Health Intake Specialist (BHT), you will provide direct patient engagement services within our partner Community Health Centers (CHCs), both virtually and in person. You will serve as a critical point of contact for patients entering care, leading the intakeprocessand supporting the development and documentation of treatment plans. In this role, you will help ensure seamless coordination across behavioral health, substance use, and medical services, while working closely with a multidisciplinary care team to connect patients to theappropriate levelof care. Key Areas of Ownership: Directly involved in the new intakes, annual follow-up, and treatment planning within theCommunity Health Center (CHC)model. Demonstrateproficiencyand care coordination between psych, substance use treatment and medical integration. Direct support for scheduled and walk-in patients. Completion of validated rating scales (PHQ, ASAM, SBIRT, CSSRS, etc.) toassistindetermininglevelof care. Completionofinitialpsychosocial intakes, initial treatmentplansand updates to existing intakes and treatment plans asindicated. Completion of patient vitals and UDS upon intake if applicable. Direct involvement with multidisciplinaryteamincluding APPs (NPs and PAs) and licensed counselors. Qualifications: Degree in a behavioral health related fieldOR At least 3 years’ experience in the behavioral health fieldOR Completion of a Peer Support or BHT AHCCCS compliant Training Curriculum Fingerprint Clearance Card (or ability to obtain) Proficient in electronic medical records, insuranceverificationand scheduling of services Physical Requirements: This is a hybrid position that requires in-person attendance. Please be aware the below physical requirements should be considered prior to applying to the position: Prolonged Sitting : Ability to sit for extended periods during working hours. Manual Dexterity : Good hand-eye coordination and manual dexterity for using a computer keyboard, mouse, and other office equipment. Visual Requirements : Adequate vision for reading computer screens and documents. Communication : Clear verbal and written communication skills for virtual meetings and correspondence. Hearing : Sufficient hearing ability forparticipatingin phone calls or virtual meetings. Work Environment : Access to a quiet, dedicated workspace free from distractionswith reliable internet connectivity. Schedule: Monday- Friday, 8am-5pm AZ time. 3 days onsite, 2 days remote Location: Goodyear, Arizona Compensation: $48,000-$53,000 401(k) 401(k) matching Health insurance Life insurance Paid time off Vision insurance Ascend Healthcare is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Ascend Healthcare participates in conducting comprehensive background checks and drug screenings for all potential employees as a contingency to gaining employment status. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Ascend Healthcare’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. A \"disabled veteran\" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A \"recently separated veteran\" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An \"active duty wartime or campaign badge veteran\" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An \"Armed forces service medal veteran\" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 07/31/2029 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention‑deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. 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