Job Description

As a Business Assistant, you’ll be the engine behind the dental office’s daily operations. Your role focuses on streamlining administrative tasks, managing patient relations, and using your organizational expertise to ensure the practice runs at peak efficiency.

Business Assistant

Greet and assist patients in person and over the phone, scheduling appointments, and managing patient inquiries.
Ensure a positive patient experience by providing exceptional customer service.
Coordinate and manage the dental appointment schedule, optimizing patient flow and ensuring efficient use of dental chair time.
Confirm upcoming appointments and follow up on missed appointments.
Verify and process dental insurance information for patients.
Assist patients in understanding their insurance coverage and financial responsibilities.
Process patient payments, including copayments, deductibles, and outstanding balances.
Provide accurate financial estimates for treatment plans.
Maintain accurate patient records, ensuring completeness and compliance with privacy regulations.
Manage and update patient demographic information.
Manage the reception area, ensuring cleanliness and a welcoming atmosphere.
Oversee the ordering and stocking of office supplies.
Serve as a liaison between patients, dental providers, and other team members.
Communicate treatment plans, financial information, and post-operative care instructions to patients.
Assist with dental billing procedures, including accurate coding and submission of claims.
Work collaboratively with the billing department to resolve any billing discrepancies.
Collaborate with dental providers, dental assistants, and other staff members to ensure coordinated patient care.
Participate in team meetings and contribute to office-wide initiatives.

full-time $15 - $20 per hour

- Competitive salary based on qualifications and experience.

• Employee assistance program
• Flexible spending account
• Health savings account
• Paid time off
• Vision insurance

Time Off & Holidays
Paid Time Off (PTO)
Paid Holidays
Health & Wellness
Medical Insurance
Vision Insurance
FSA (Flexible Spending Account)
HSA (Health Savings Account)
Employee Assistance Program (EAP)
Financial & Retirement
401k Plan
Commuter Benefits
Dependent Care FSA
Insurance & Disability
Short-Term Disability
Long-Term Disability
Voluntary Life / AD&D Insurance
Accident Insurance
Critical Illness Insurance
Additional Perks
Pet Insurance
Perks and Discounts (via ADP & Benefits Hub)

Monday to Friday

• Dentrix
• Eaglesoft
• Open Dental

High school diploma or equivalent; additional education in healthcare administration or related field is a plus.
Previous experience in a dental office is preferred.
Proficiency in office software (Microsoft Office, dental practice management software, etc.).
Strong organizational and multitasking abilities.
Excellent verbal and written communication skills.
Ability to communicate effectively with patients and team members.
Strong customer service skills with a focus on creating a positive patient experience.
Exceptional attention to detail, particularly in managing patient records and financial transactions.
Ability to adapt to a fast-paced and dynamic work environment.
Ability to work collaboratively.
Willingness to take on varied responsibilities to support the success of the dental office.

[1] Please apply through the Jobley application form
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[2] A recruiter will contact you to schedule an interview
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[3] Interview
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[4] Job offer
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[5] While proceeding with the hiring process, please apply for the Jobley Bonus through your Jobley account.
*The average time from application to job offer is about one week to one month.
*If you are currently employed and have difficulty changing jobs right now, schedules can be discussed.

$75

If you land this job through Jobley, you will be eligible for a jobley bonus.

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