Job Description
As a Fraud Investigations Specialist, you will work with our team of Fraud Investigations Analysts reviewing payments transactions and player behavior to identify fraudulent activity. The work requires attention to detail and extensive and accurate documentation. An interest in sports and sports betting is helpful, but not an absolute must. This position is in either Las Vegas or Northern New Jersey.
Responsibilities
Carry out day-to-day tasks such as responding to escalations, verifying player identities, investigating suspicious account activity, documenting account closures, and monitoring new account registrations
Ensure that all day-to-day tasks are completed in accordance with our standards
Report any adverse trends, issues and/or anomalies to senior analysts
Collaborate with customer service teams to ensure that we continue to provide the best user experience for our players while protecting our platform from malicious behavior
Qualifications
1 year of experience in the payments and fraud industry preferred
1 year of experience responding to internal and external escalations
Strong data analysis skills and Excel experience
Ability to devise and implement solutions quickly, often coordinating with multiple teams
Attention to detail and adaptability to shifting fraud trends
Excellent communication, teamwork and interpersonal skills
Previous experience working in a highly regulated industry
Enthusiastic about identifying and preventing fraud
Proactive and willing to help improve our fraud strategy by communicating observed fraud patterns
Organized and proficient at managing multiple tasks throughout the day
Able to maintain confidentiality
Compensation and Benefits:
The salary range for this position is $44,024.07- $55,000.00
At Caesars Digital, We Don’t Just Play the Game — We Set the Standard.
As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence.
We believe every Team Member should be treated like royalty because
We Are All Caesars
. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers.
From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we’re building something extraordinary. And we want you to be part of it.
Ready to make your mark on the Empire?
Explore our open roles and discover how you can help shape the future of gaming.
Join us. Blaze the Trail. Because at Caesars Digital, We Are All Caesars.
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