Job Description
The Role
At Charles Tyrwhitt our purpose is to “Make it easy for men to dress well” and we can’t do that without our specialist teams. At this time, we’re on the lookout for a Sales Associate who will be working with Bernadette from our NYC World Trade Center store.
What you will be doing
As a Sales Associate, you’ll be the heartbeat of the store, delivering exceptional customer service that turns every visit into a memorable shopping experience. You’ll greet customers with a warm welcome, offer expert product advice, and make the checkout process smooth and friendly. We’ll provide you with hands-on training to help you grow your knowledge of menswear styling, measuring, and creating polished looks.
Beyond sales, you’ll also take part in general store operations, like restocking and handling shipments, ensuring our store always looks its best.
What we are looking for
Customer Service experience is essential, preferably in a premium retail environment. Your personality and enthusiasm, combined with your experience will make you a person who is fun to work with, taking pride in appearance, and always with a driven, can-do attitude. Previous retail leadership experience is required, but this can be from any type of retail. Full training is provided to help you understand our brand, product, and customer.
** Weekend availability required**
What you can expect from us
CT is a privately-owned business, so we're not a big corporate-style place to work. Our senior leaders are transparent and approachable, and we welcome ideas to make this a great place to work. We value our people whilst being product and customer obsessed. We offer excellent benefits while working here, these include:
*This role requires work authorization to work in person within the United States*
*As required by law, this role can reasonably be expected to pay a base salary to the successful candidate anywhere between $17 - $24 per hour.
This is dependent upon experience related to the role*
Who we are
Once upon a shirt, Nicholas Charles Tyrwhitt Wheeler had the notion that he could make a better shirt at better value than anyone else in the world! He believed that all men; no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt. A proper shirt. A CT shirt.
That was over 3 decades ago and whilst Charles Tyrwhitt (it rhymes with spirit by the way) is still famous for proper shirts, these days we are about so much more than collars and cuffs. Our purpose is to “make it easy for men to dress well”. We take care of the entire wardrobe, providing stylish solutions for every occasion. We make sure he gets what he wants, when and how he wants it.
Charles Tyrwhitt’s spiritual home and flagship store is located on London’s Jermyn Street, in the United Kingdom where our presence is well know. We also have a strong online presence in the US, with retail stores in 7 states and a New York head office. We also operate across Europe and Australia! Pretty impressive, eh? And as of 2022, we're proud to be recognized as a carbon-neutral retailer as we continue our journey to be a sustainable business.
Learn more about us at
‘I am Proud and Free to be me!’
Tyrwhitteers (our people) are a diverse, passionate and entrepreneurial group. We enjoy a fun, engaging and rewarding culture, where everyone is empowered by our 3 BE-liefs which are; “BE the BOSS”, “BE the CUSTOMER” and “BE the BEST”. We want colleagues to love working for CT and for it to feel like a place where they can be, and want to be, themselves.
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